Finding the right machine tool supplier is just as critical to the metal cutting process as securing the right machine. Machine tool suppliers today are more like solutions providers, helping companies engineer solutions that deliver profitable results for their production and applications processes.
At
RK Machinery, we help machine shops and manufacturing facilities improve
production processes to be more competitive in an increasingly tough global
environment. For the past years, we have built our reputation on unsurpassed
applications engineering support, after-sale service and training, and
invaluable preventive-maintenance programs and services.
01/ Solutions & Sample Processing
EDM discharge technology is a unique and special technology, which is used in metal machining and cutting, to realize high precision or special shape material machining. RK Machinery provides this application technology to customers so as to meet the important requirements for their work piece.
We strive to provide the final solution for clients with the advantage of our extensive experiences on design, machining application and full technical support service. We RK Machinery and global agents wholeheartedly welcome our customers' inquiries on technical application support.
| Sample Processing Application Form | ||||||
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Other contact information |
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Phone |
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| Processing equipment model |
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Expected delivery date of sample |
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Date of Application |
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| Sample material |
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Dimensions (length, width, height) |
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Material source |
We
provide
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| Specific processing requirements: |
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Processing report | Need |
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| Do processing samples need to be mailed: |
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The recipient's name: |
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phone: |
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| Mailing detailed address: |
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Our
requirements: 1. Please provide drawings in DXF or DWG format, and the processing parts must be marked with precision and finish requirements; 2. We only provide samples of 30mm or 40mmCr12 material (10*10 square, 20mm square); 3. If we need to provide other materials, the customer needs to pay the actual cost of the materials; 4. If it needs to be mailed, it will be calculated according to the actual freight cost; |
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02/ After-sales service
We guarantee to provide satisfying services for all clients after sales. If you have any questions/problems about the following components of the machines purchased from us, please contact us at any time, we will provide 24/7 services.
• Long-term maintenance service contract and service scope within warranty period
• Troubleshooting and replacement parts
• Preventive maintenance service
• Diagnosis and calibration service
• Service for the application of electric discharge technology
• System update and function upgrade
• Mechanical repositioning and installation
| After- Sales Service Application Form | |||||
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Other
contact information WeChat or WhatsApp |
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| Machine model | Machine number | email address | |||
| Fault description: | |||||
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Note:
1. Describe the machine fault in detail as much as possible, such as: under
what circumstances, what function was operated before the fault, etc.; 2. It is best to provide video information for the fault phenomenon, if video information cannot be provided, provide fault photos; |
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